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Tuesday, August 15, 2006

Dell Battery Recall (details)

So everyone knows that Dell has been planning to recall a huge amount of batteries in almost all of their laptops sold from 2004 to 2006. It has gotten so bad that even my grandmother knows that the battery in her dell laptop might be subject to a recall, I kid you not!

All of the posts that I have read about the dell battery recall speculate that a recall will be issued but don't give any information about how to check if your battery is eligible and how to order the replacement.

Well I was messing around on Dell's site when I found that a quick refresh on the home page revealed a link to the battery recall site specifically setup to handle the more than 1 million batteries they have recalled.

Here are photos of the 5 steps your need to go through to determine if your battery is eligible for recall and to order the replacement.

Step 1: Home Page

step1

Step 2: Instructions

step2

Step 3: Validate

step3

Step 4: Shipping Information

step4

Step 5: Confirmation

step5

And you're done. I ran through the steps and it took me all of about 5 minutes with some minor distractions. Luckily my battery is eligible for recall. Half of the time the battery gets so hot it burns my leg right through my pants. Unfortunately, there is a long delay so sign up as soon as you can. The word from Dell is that it can take up to 20 business days for delivery and some models can take up to as much as 75 business days.

I guess the delays are to be expected since they did recall over 1 million batteries. The website for battery recall can be reached at the bottom of the Dell homepage or the specific Dell battery recall web page.

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